Live Operations Platform

Run Your Festival
Flawlessly

FestOps gives your operations team a real-time command centre — incident tickets, live map coordination, and instant notifications — so nothing slips through the cracks on event day.

⛺ Sign in to Portal What is FestOps ↓
360°
Site Visibility
100%
Mobile First
24/7
Real-Time
0
Missed Incidents
About FestOps

We Keep Events Running

FestOps is a German event technology company specialising in operations software for live events. We work with festival producers, production companies, and security teams across Europe to replace fragile radio calls and paper checklists with fast, reliable digital workflows.

Our platform is purpose-built for the chaos of event day — offline-tolerant, phone-friendly, and deployable in minutes.

The Platform

Everything Your Ops
Team Needs

One platform covering the full incident lifecycle — from anonymous public reports to internal escalation, assignment, and resolution.

🎫
Incident Ticket System
Log, assign, and resolve operational incidents as they happen. Full history, priority levels, and category routing — from water supply to medical emergencies.
🗺️
Live Festival Map
Pin incidents directly on a zoomable site map. Teams see exactly where problems are and navigate to them instantly — no walkie-talkie telephone game.
📱
Mobile First, No App Needed
Designed for the field. Works on any smartphone through a browser — crew just open a link and they're operational. Nothing to install, nothing to update.
💬
WhatsApp Notifications
Instant alerts to the right teams via WhatsApp. No push notification setup — teams get notified on the channel they already have open during events.
👥
Team & Role Management
Admins, operators, and reporters each see exactly what they need. Assign tickets to functional groups — Water, Medical, Security, Technical — and keep workflows clean.
🔒
Multi-Festival, Fully Isolated
Each festival runs in its own environment with its own users, map, and data. One platform handles your entire portfolio — from small club nights to 50,000-person festivals.
Access

Sign In

Festival organizers use the Customer Portal. FestOps staff use the Admin Panel.

⛺
Customer Portal
For festival organizers and event operators. Manage your festival instances, invite your operations team, and monitor your events.
Sign in to Portal → 🛡️
Admin Panel
For FestOps platform administrators. Manage customers, provision festival instances, and configure platform settings.
Admin Access →